Care Operations + Payroll + Financial Management Platform

Run Your Care Agency. Know Your Profit. Eliminate Admin.

The all-in-one platform for care operations, payroll, invoicing, HMRC tracking, and real-time profitability.

  • Auto-generate invoices from completed care visits
  • Track profit per client, staff, and funding source
  • Integrated payroll & payslips
  • HMRC RTI-ready payroll system
  • Reduce admin workload by up to 80%
  • Stay compliant and audit-ready

Free onboarding, data migration, and UK-based support included.

CQC-ready records
GDPR-compliant
UK-based support
Bank-grade security

Available on the App Store & Google Play

Download on the App StoreGet it on Google Play
Payroll & Payslips
HMRC RTI Ready
Automated Invoicing
Real-Time Profit Tracking
Trusted by UK Home Care Providers

Your Whole Agency at a Glance

Manage clients, staff, visits, payroll, compliance, alerts, family communication, and business performance from a single CQC-ready platform.

Real-Time Visit Monitoring
Medication & Fall Alerts
Staff Messaging & Family Communication
Payroll & Invoicing
Training & Compliance Tracking
GPS Tracking & Timesheets
Care Records & Assessments
CQC-Ready Reporting

See It Working for Your Agency

Take a guided tour with our team, or jump straight into the live demo, and see exactly how Carionex fits your day-to-day operations.

Up to 80%

less time on admin & invoicing

25+

modules in one platform — no add-ons

From £7.96

per carer, with payroll included

100%

CQC-ready records & audit packs

The Hidden Problem

Care Agencies Are Losing Money Without Realising It

Most care platforms help you deliver care... but leave you guessing when it comes to finances.

Manual invoicing takes hours every week

Split funding calculations are error-prone

No clear profit visibility per client

Payroll and revenue are completely disconnected

The Solution

Care Management and Finance, Finally in Sync

Carionex combines care management, financial automation, and real-time insights into one system.

No spreadsheets. No manual calculations. No delays.

Built For Your Role

One Platform, Tailored to Everyone Who Runs Your Agency

From the boardroom to the rota, Carionex gives each role exactly what they need to do their best work.

Owners & Directors
Flying blind on profitability and growth.
  • Real-time profit per client, carer & funder
  • Revenue vs payroll cost at a glance
  • Grow without adding back-office headcount
Registered Managers
Compliance anxiety before every inspection.
  • Always-current care plans & risk assessments
  • One-click CQC inspection packs
  • Live alerts, audit trails & sign-off tracking
Care Coordinators
Rota firefighting and endless admin.
  • Drag-and-drop scheduling & double-up visits
  • GPS clock-in with auto timesheets
  • Instant two-way messaging with carers

One Login for Office, Carers, and Families

Carionex brings together office teams, carers, and families in one connected platform for safer, more efficient care delivery.

Carionex office platform showing the weekly staff rota and manager insights
Carionex carer app showing today's visits on a mobile dashboard
Carionex family app showing real-time care updates for a loved one

Office Platform

Scheduling, compliance, payroll, invoicing and reporting.

Carer App

Visits, care notes, medication records and secure messaging.

Family App

Real-time updates and peace of mind for loved ones.

Smart Assessment™

A Complete, Compliant Care Plan in Minutes — AI Drafts, You Approve

Other platforms just read your notes. Carionex turns a single structured assessment into proposed care plans, risk assessments, monitoring, and alerts — every suggestion explained, nothing published until your manager signs it off.

  • 1

    Guided intake

    Capture needs once across every care domain.

  • 2

    AI-drafted plans

    Person-centred goals, risks & support written for you.

  • 3

    Manager approval

    Review, edit, approve — then publish to live records.

See Smart Assessment in action
AI recommendation

Care need · Mobility

Supports independent transfers with a frame; prompt and supervise to reduce fall risk.

Risk flagged · High

Falls risk — recommend hourly safety checks and a referral to physio.

Approve & publish
Edit
This week's AI insights
From 14 care notes

Possible fall risk

High

Notes mention unsteadiness on three visits. Recommend a falls review.

Reduced appetite

Medium

Meals left unfinished over the past week. Monitor weight and fluids.

Positive progress

Good

Brighter mood and more social engagement noted by carers.

AI Care Insights

AI Reads Every Care Note — So Nothing Slips Through

Carionex reviews your carers' notes across every visit and surfaces what matters — early signs of decline, fall and skin risks, appetite and mood changes — each ranked by urgency with a clear recommended action and a plain-English weekly summary for every client.

  • Flags concerns before they escalate
  • Severity-ranked with recommended actions
  • Plain-English weekly client summaries
  • Spots positive progress, not just risks
See AI Insights in action
Features

Powerful Tools for Every Part of Your Day

Scheduling, payroll, HR, recruitment, compliance, and AI-powered insights — working together, with no bolt-ons or hidden add-ons.

Automated InvoicingKey
One-click invoice generation based on completed care hours. Branded PDF output, split funding support, and automatic calculations.
Split Funding SupportKey
Handle multiple funding sources per client with automatic percentage-based billing. Council, private, and NHS splits made simple.
Profit & Loss DashboardKey
Real-time profit per client, revenue vs payroll analysis, and financial trends. Know exactly where your money goes.
Smart AssessmentKey
AI-assisted client assessments that turn a structured intake into proposed care plans, risk assessments, monitoring and alerts — your manager reviews, edits, approves, and publishes straight into the care record, with two-way sync, review reminders, and a one-click assessment PDF pack.
Smart Scheduling & Rota
Visual calendar with drag-drop scheduling, recurring visits, GPS clock-in/out, and auto-generated timesheets.
Native Carer App
Fully native iOS & Android app for carers with offline support, GPS verification, task checklists, and real-time sync.
eMAR & Medication
Full electronic medication administration records with dosage tracking, PRN medications, and missed dose alerts.
Food & Fluid Monitoring
Person-centred food intake, fluid intake and output tracking with portion and appetite logging, trend analysis, configurable hydration and nutrition alerts, and inspection-ready PDF reports.
Shopping Ledger
Track client shopping expenses with receipt capture, running balances, and automatic integration with visit tasks.
Care Plans & Sign-off
Person-centred digital care plans across 20 care areas, with full version history, review reminders, and one-tap carer read-and-sign so your team always works from the latest plan.
CQC Compliance
Built-in compliance tracking, document expiry alerts, incident reporting, a per-client activity audit trail, and one-click CQC care-record PDF packs that are inspection-ready.
Policies & Procedures
Agency policy library with a built-in library of CQC-aligned templates, rich-text editing, version control, review reminders, and staff acknowledgement tracking on web and mobile.
Team Messaging
Secure two-way messaging between the office and carers, group chats, broadcasts, and attachments — with push notifications and read receipts built in.
AI Care Insights
AI-powered risk detection from care notes, weekly summaries, behaviour pattern monitoring, and smart care suggestions.
Family Portal
A dedicated mobile app for families to follow daily care updates, visits, medication records, and message the care team — with privacy controls set by the agency.
Quality & Feedback
Let families rate completed visits to build a live satisfaction score and carer leaderboard, with low ratings auto-raising quality concerns and great feedback turning into approvable testimonials — plus configurable survey frequency and exportable reports.
Full UK Payroll
Complete payroll with PAYE, NI, pension auto-enrolment, zero-hour holiday accrual (12.07%), and SSP calculations.
Staff & HR Management
Complete staff directory, digital contracts with e-signatures, performance reviews, and a full record for every team member.
Training Matrix
Track mandatory training and certifications across your team with expiry alerts and at-a-glance compliance status.
Leave & Availability
Manage holiday requests, leave balances, and carer availability so scheduling always reflects who can work.
Assessments & Risk
Structured risk assessments across 16 categories with severity levels, review dates, version history, and carer sign-off, plus needs assessments with a clear history for every client.
Recruitment
Built-in applicant tracking to post roles, manage candidates through your hiring pipeline, and onboard new carers.
Mileage & Expenses
Automatic mileage capture between visits, expense tracking, and frustrated-hours logging for accurate reimbursement.
Reports & Analytics
Operational and financial reporting across visits, staff, and clients — export-ready for management and audits.
Enquiries & Announcements
Capture new care enquiries in one place and broadcast announcements to keep your whole team informed.
Branded Website CMS
Launch and manage your own branded agency website with an easy content editor — no developer required.
Roles & Permissions
Granular role-based access control so every team member sees exactly what they need, and nothing they don't.
How It Works

From Visit to Profit in 5 Steps

STEP 1

Schedule Care

Plan visits, assign carers, set patterns

STEP 2

Deliver & Track

GPS clock-in, care notes, task completion

STEP 3

Auto Calculate

Hours, payroll, and invoices computed

STEP 4

Generate Invoices

One-click branded PDF invoices

STEP 5

Track Profit

Real-time P&L and financial insights

Why Carionex

Built for Agencies That Want to Grow — Not Just Operate

Financial Control

More visibility than any competitor

Less Admin

80% reduction in manual work

Real-Time Insights

Know your numbers instantly

AI-Powered

Smart risk detection & summaries

Platform Comparison

See How Carionex Compares

Care delivery, payroll, invoicing, HMRC tracking, and profitability — all in one unified platform.

HMRC Liability Tracking
Native
RTI/FPS Payroll Submission Ready
Native
Payroll Payment File Export (BACS)
Included
Real-Time Payroll Cost Visibility
Real-Time
Automated Payroll Workflow
Automated
Profit Tracking Per Client
Real-Time
Outstanding Invoice Tracking
Included
Employer Cost Dashboard
Native
HMRC Payment Tracking
Included
Unified Care + Finance Dashboard
Native
Automated invoicing from visits
Automated
Split funding billing
Included
Full UK Payroll (PAYE, NI, Pension)
Native
Native mobile app (iOS/Android)
Included
eMAR medication management
Included
Food & fluid charting (intake + output)
Native
CQC compliance tracking
Included
Dedicated family mobile app
Native
AI reads care notes & flags concerns
+ Actions
AI-assisted care plans & risk assessments
Native
Statutory pay (SSP, SMP, SPP & more)
Native
Mileage auto-captured into payroll
Native

Most other care platforms lack native payroll, HMRC tracking, and profit visibility.

Other platforms stop at care delivery.
Carionex helps you run a profitable, compliant, and efficient care business.

Payroll & Payslips
HMRC RTI Ready
Automated Invoicing
Profit Tracking
Built for CQC Compliance
Live in 30 Days

Switching Is Easier Than You Think

Already on another system? We do the heavy lifting. Most agencies are fully up and running within a month — with zero data left behind.

Step 1

We migrate your data

Clients, carers, rotas and records — imported and checked by our team, free of charge.

Step 2

We train your team

Live, role-based onboarding for office staff and carers so training actually sticks.

Step 3

You go live

Switch on with confidence, backed by ongoing UK-based support whenever you need it.

Plan Your Switch

Free onboarding & data migration on every plan.

Pricing

Simple, Transparent Pricing

Every plan includes all features and unlimited clients — you only pay as your team grows.

Starter
Perfect for small agencies
£99/month

10 carers included, unlimited clients

+£8/extra carer after

  • ALL features included
  • 10 carers included
  • Unlimited clients
  • Visit scheduling & calendar
  • GPS clock-in/out
  • Mobile app for carers
  • Full payroll suite
  • Invoice generation
  • Compliance tracking
  • Email support
Book Demo
Most Popular
Growth
For growing agencies
£199/month

25 carers included, unlimited clients

+£7/extra carer after

  • ALL features included
  • 25 carers included
  • Unlimited clients
  • Visit scheduling & calendar
  • Full payroll suite
  • Invoice generation
  • Compliance tracking
  • Priority email support
Book Demo
Professional
For established agencies
£399/month

50 carers included, unlimited clients

+£6/extra carer after

  • ALL features included
  • 50 carers included
  • Unlimited clients
  • Family portal access
  • Advanced reporting & analytics
  • Full payroll suite
  • Priority email & chat support
Book Demo
Enterprise
For large agencies
Custom

50+ carers, unlimited clients

Bespoke pricing

  • ALL features included
  • 50+ carers (custom)
  • Unlimited clients
  • HMRC RTI/FPS integration
  • Custom branding & white-label
  • API access
  • Dedicated account manager
  • SLA guarantee
  • Phone support
Contact Sales
Security

Bank-Grade Encryption & Enterprise Security

Carionex protects sensitive care data using encrypted connections, AWS-powered infrastructure, role-based permissions, Row Level Security, audit trails, secure authentication, private file storage, and automated backups. Built with a GDPR-conscious architecture to help safeguard client, staff, payroll, medication, and family portal records.

TLS 1.2 / TLS 1.3 Encryption
AES-256 Encryption at Rest
AWS-Powered Infrastructure
Secure Authentication
Role-Based Access Control
Row Level Security
Multi-Tenant Data Isolation
Private File Storage
Automated Backups & Disaster Recovery
Audit Trails & Activity Logs
GDPR-Conscious Design
CQC-Oriented Record Integrity

Powered by AWS infrastructure with enterprise-grade security controls.

FAQ

Frequently Asked Questions

Stop Managing Care. Start Running a Profitable Care Business.

Carionex helps you deliver care, reduce admin, and understand your finances — all in one platform.

Free onboarding and data migration included on every plan.